Terms of service
Terms of Service
Philly Workwear & Uniform
Last Updated: April 4, 2026
These Terms of Service (“Terms”) govern your access to and use of the website https://www.phillyworkwear.com/ and services provided by Philly Workwear & Uniform, the trading name of Dickies Clothing Store LLC (“Company,” “we,” “us,” or “our”).
By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Business Information
Legal Business Name: Dickies Clothing Store LLC
Trading Name: Philly Workwear & Uniform
Address:
831 Adams Ave
Philadelphia, PA 19124
United States
Phone: +1 (215) 730-7836
Email: owner@phillyworkwear.com
Store Hours:
Monday – Saturday: 9:00 AM – 7:00 PM
Sunday: Closed
2. Eligibility
By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.
3. Products and Services
We sell workwear, uniforms, and related apparel. All product descriptions, images, and prices are subject to change at any time without notice.
We make every effort to display products accurately, but we do not guarantee that colors or details will appear exactly the same on all devices.
4. Orders and Acceptance
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order at our discretion
- You will receive an order confirmation email after placing your order
We may cancel orders due to:
- Pricing errors
- Suspected fraud
- Product unavailability
5. Pricing and Payments
- All prices are listed in USD (United States Dollar)
- Payment must be made in full at checkout
- We accept major payment methods via Shopify, including:
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Shop Pay, Google Pay
Taxes:
Applicable taxes are calculated at checkout based on your location.
6. Shipping Policy
Processing Time:
Orders are processed within 1–2 business days (Monday–Friday)
Cut-Off Time:
3:00 PM (EST)
Shipping Time:
3–7 business days after dispatch
Estimated Delivery:
4–9 business days total
Shipping Area:
United States only
Tracking:
Tracking details will be provided via email after shipment
Important Notes:
- Delays may occur due to external factors (weather, carrier issues, etc.)
- Customers are responsible for providing accurate shipping information
- We are not responsible for lost orders due to incorrect addresses
7. Returns and Refunds
We accept returns within 30 days of delivery, subject to the following:
Eligibility
- Items must be unused, unworn, and in original condition
- Original packaging and tags must be included
- Proof of purchase is required
Non-Returnable Items
- Final sale or clearance items
- Worn or washed items
- Undergarments
- Customized products
Refunds
- Processed within 5–10 business days after approval
- Issued to original payment method
- Shipping fees are non-refundable unless due to our error
Return Shipping
- Customer pays return shipping
- We cover return shipping for defective or incorrect items
8. Exchanges
Exchanges are only offered for defective or damaged items. Please contact us to arrange an exchange.
9. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 3 days of delivery with photos. We will resolve the issue promptly.
10. Billing and Payment Terms
By placing an order, you agree that:
- You are authorized to use the payment method
- All billing information is accurate
We reserve the right to:
- Cancel suspicious or fraudulent orders
- Refuse transactions that fail security checks
Refunds for approved returns are processed within 10 business days.
11. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Philly Workwear & Uniform and may not be used without permission.
12. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
- Indirect or incidental damages
- Delays caused by shipping carriers
- Losses due to misuse of products
13. Indemnification
You agree to indemnify and hold harmless Philly Workwear & Uniform and Dickies Clothing Store LLC from any claims arising from your use of the website or violation of these Terms.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date.
15. Governing Law
These Terms are governed by the laws of the United States and the State of Pennsylvania.
16. Contact Information
For any questions regarding these Terms, please contact us:
Philly Workwear & Uniform
831 Adams Ave
Philadelphia, PA 19124
United States
Phone: +1 (215) 730-7836
Email: owner@phillyworkwear.com