Shipping Policy

Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday).
Orders placed on weekends or public holidays will be processed on the next business day.

Order Cut-Off Time
Orders placed before 3:00 PM (EST) will begin processing the same business day. Orders placed after this time will be processed the next business day.

Shipping Time
Standard shipping typically takes 3–7 business days (Monday–Friday) after dispatch, depending on the destination.

Estimated Delivery Time
Total estimated delivery time is 4–9 business days (processing + shipping).

Shipping Locations
We currently ship within the United States. For bulk or special orders, additional arrangements may be available upon request.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable taxes will also be calculated during checkout.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment in real time.

Local Pickup
Customers may visit our physical store for in-person shopping or pickup:

Philly Workwear & Uniform – Authorized Dealer
831 Adams Ave
Philadelphia, PA 19124

Delays
While we strive to meet all delivery timelines, delays may occur due to factors beyond our control, including carrier issues, weather conditions, or high order volumes.

Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the carrier to resolve the issue as quickly as possible.

Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Contact Information
If you have any questions regarding shipping, please contact us:

Phone: +1 (215) 730-7836

We appreciate your business and thank you for choosing Philly Workwear & Uniform.